HOW TO FIX A TOUR
*please remember to apologize to the players and let them know that a correction will be sent to Cases and their stats and buxx will be adjusted.
TO FIX A TOUR THAT IS ALREADY BEEN ADVANCED DO THE FOLLOWING STEPS AFTER TOUR HAS FINISHED
1:- SCROLL DOWN YOUR TD/HTD MENU AND CLICK ON TOURNEY SUPPORT
2:- YOU HAVE 4 OPTIONS ON WHAT YOU WISH TO RESOLVE FOR MOST TOURS YOU CHOOSE THE SWISS OPTION
3:- MyLeague Tourney Support
Swiss/True Swiss Incorrect Tourney Report
The below form is only if you need us to fix the bux awarded to a player. One of your league's admins will have to fix the players stats & report the match correctly from their Ladder admin menu.
(ALL fields need to be filled out properly, or you will not receive a reply.)
4:- YOUR EMAIL ADDRESS WILL BE IN TOP BOX, THEN ENTER THE TOURNEY NUMBER AND WHAT ROUND IN THAT TOUR HAS THE MISTAKE. THEN ENTER WHAT YOU REPORTED WRONG IE:- STEPONEKIRSTY d SHIREY99. THE NEXT BOX IS WHERE YOU PUT THE ACTUAL WINNER AND THE ONE BELOW THE ACTUAL LOSER.
5:- ONCE YOU HAVE FILLED ALL THAT IN HIT ENTER. ONCE CASES HAS FIXED THE TOUR YOU WILL GET AN EMAIL SAYING ITS ALL FIXED.
6:- IF YOUR SENDING A TICKET IN FOR ANY TOUR, YOU MUST LEAVE STEPONEKIRSTY AN OFFLINE MESSAGE SAYING WHO SHOULD HAVE WON AND WHO SHOULD HAVE LOST SO SHE CAN ADJUST THE STATS.
ANY OTHER QUESTIONS ON THIS CAN BE SENT TO STEP OR SHIRLEY